Product OS AI
The operating system for managing humans, agents, and outcomes. When SaaS growth stalls—or outpaces the founder—we bring systems and leadership to scale product teams and align people + agents around outcomes.
The Challenge: Agents Without Leadership
The Problem
AI agents are powerful but unpredictable. They improvise, hallucinate, forget context, or optimize the wrong thing. Without leadership frameworks, they drift.
It’s the same problem teams face when left without vision, cadence, or clarity. The fix isn’t better prompts—it’s better systems.
The Solution
Product OS AI is an operating system built on frameworks, rituals, and execution practices that turn homegrown teams into scalable orgs.
Every cycle produces reusable artifacts. Every agent and employee aligns to measurable outcomes. No lesson is lost.
The Four-Layer Operating System
Frameworks → Rituals → Execution → Memory. Designed to make outcomes inevitable.
1. Frameworks
The Why
Vision, Tenets, JTBD, and TROOP. Living context files that guide agents and teams.
2. Rituals
The How
Planning, standups, reviews, retros. Each ritual produces a reusable artifact.
3. Execution
The What
Orchestrated lanes: Planner → Builder → Reviewer → Analyst with shared telemetry.
4. Learnings
The Multiplier
Bottom-up planning 3x/year, experiment log reviews, roadmap adjustments. Agile quick iterations—no mistakes, just quick feedback learning loops.
Agent Orchestration Process
TROOP-designed agents working in parallel lanes with human oversight
Planner
Scopes work using Vision, Tenets, and JTBD context
Builder
Executes with RAG access to playbooks and standards
Reviewer
Enforces tenets, brand standards, and eval criteria
Analyst
Extracts lessons and updates compounding memory
From Silos to Job Pods
Replace functional departments with outcome-driven teams organized around customer jobs.
Traditional Org Structure
- • Marketing Department
- • Engineering Department
- • Sales Department
- • Support Department
Result: Handoffs, misalignment, output focus
Job Pod Structure
- • “Get Discovered” Pod
- • “Convert to Paid” Pod
- • “Deliver First Value” Pod
- • “Retain & Expand” Pod
Result: End-to-end ownership, outcome focus
Built for Growing SaaS Companies
Stalled Growth Organizations
SaaS teams plateauing between $5M-$20M due to unclear roadmap and misalignment.
- • Stuck in pilot purgatory
- • Projects don’t ship or scale
- • Teams work hard but outcomes don’t improve
- • Founder vision lost in translation
Runaway Growth Organizations
Fast-growing teams where the founder has become the bottleneck and homegrown processes don’t scale.
- • Founder approves everything
- • Decision debt piling up
- • New hires struggle to ramp
- • Quality and speed declining
How We Install Your Product OS
Structured engagements designed to get you from ad-hoc to compounding in 90 days.
OS Assessment & Roadmap
We baseline your current maturity level, identify your highest-value JTBD pilot, and build a 90-day implementation plan.
- • Current state analysis
- • JTBD prioritization
- • Outcome unit definition
- • Implementation roadmap
OS Installation
We stand up your complete Product OS: frameworks, rituals, agent lanes, eval harness, and compounding memory systems.
- • Living context setup (Vision, Tenets, JTBD)
- • Agent orchestration lanes
- • Evaluation & testing harness
- • Playbook and experiment logging
Outcome Pricing Design
We help you shift from seat-based to outcome-based pricing with clear metering, dashboards, and contract structures.
- • Outcome unit definition
- • Metering logic & dashboards
- • Contract structure design
- • Pilot program setup
Organizational Redesign
We transition your team from functional silos to outcome-driven Job Pods with clear governance and autonomy levels.
- • Job Pod design & RACI
- • Role taxonomy & career paths
- • Change management plan
- • Governance & autonomy tiers
Ready to Transform Your Product Organization?
Don’t let growth stall because your systems can’t keep up. Install Product OS AI and turn every cycle into compounding leverage.
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